Privacy Policy
Last Updated: January 2026
eServicessolutions.com ("we," "us," "our," or "Company") operates the Rocket Play Casino affiliate website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eservicessolutions.com (the "Site").
Please read this Privacy Policy carefully. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, phone number) through contact forms or newsletter signups.
- IP Address: Automatically collected when you visit the Site to determine your location and detect suspicious activity.
- Cookies: Small files stored on your device to recognise you and enhance your experience.
- Usage Data: Information about how you interact with the Site, including pages visited, time spent, clicks, and referral sources.
- Device Information: Browser type, operating system, and device identifiers.
How We Use Information
We use the collected information for the following purposes:
- Analysing Site performance and user behaviour through analytics tools;
- Tracking affiliate commissions and referrals to casino partners;
- Improving website functionality, content, and user experience;
- Responding to your enquiries and providing customer support;
- Sending promotional emails and newsletters (with your consent);
- Detecting and preventing fraudulent activity and security breaches;
- Complying with legal obligations.
Cookie Policy
Our Site uses cookies to enhance your experience. These include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behaviour to improve the Site.
- Affiliate Tracking Cookies: Monitor referrals to casino partners and track commissions.
- Marketing Cookies: Used for retargeting and promotional purposes.
You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect Site functionality. Third-party partners may also place cookies on your deviceβsee their privacy policies for details.
Third-Party Links
Our Site contains links to external websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of third-party websites. When you click on a link to a casino or partner site, you are subject to their privacy policies and terms of service. We encourage you to review their policies before providing any personal information or engaging in gambling activities.
Important: Online gambling carries risks. Ensure you comply with all applicable laws in your jurisdiction before participating.
Your Rights
As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Lodge a complaint regarding our privacy practices with the Office of the Australian Information Commissioner (OAIC);
- Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) applies, granting you additional rights including data portability and the right to be forgotten. If you are in the US, the California Consumer Privacy Act (CCPA) and similar state laws may apply. Please contact us to exercise these rights.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Generally:
- Contact and subscriber information is retained until you request deletion or unsubscribe;
- Affiliate and transaction data is retained for accounting and legal compliance purposes (typically 7 years);
- Analytics and usage data may be anonymised and retained indefinitely;
- Cookie data is retained according to each cookie's lifespan as defined in our Cookie Policy.
Upon request, we will delete your personal information, subject to legal retention obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or lodge a complaint, please contact us at:
Email: [email protected]
We will respond to your enquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of significant changes by posting the updated policy on this page.